Accessibility Statement

Measures to support accessibility

Heat Holders® takes the following measures to ensure accessibility of this website:

  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Heat Holders® USA is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

  • Additional accessibility considerations A11y

Feedback

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers on Heat Holders® :

Phone: 1-844-786-8100

E-mail: customercare@ruia.com

Postal Address: 437 New Sanford Rd, La Vergne, TN 37086 USA

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Heat Holders USA is designed to be compatible with the following assistive technologies:

  • Chrome
  • Mozilla
  • Safari

Heat Holders USA is not compatible with:

  • Internet Explorer

Technical specifications

Accessibility of Heat Holders USA relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.